How booking enquiries should be handled

Read how personal details shared through Olive Homes enquiry channels should be collected and used.

Accommodation and travel inspiration for privacy policy in Moshono, Arusha

Information you choose to share

If you contact Olive Homes through this website, you may choose to share your name, email address, travel dates, guest count and details about your accommodation needs. The booking form currently prepares an enquiry in WhatsApp; it does not send information to a website database.

How information may be used

Information you send directly may be used to respond to your enquiry, discuss availability, coordinate a reservation and communicate relevant stay information. Do not send payment card details or sensitive personal information through an enquiry form.

Third-party services

WhatsApp, email providers, hosting providers and any analytics or booking services used on the final website may process data under their own terms and privacy policies. Update this section to identify the services actually used.

Questions and updates

For questions about this notice, contact the property using its verified contact details. This template is not legal advice and should be reviewed before publication.

Last updated: October 2026

Privacy and your enquiry

Share only the information needed to arrange your stay

Think about your priorities

When you enquire about accommodation, you may choose to share your name, contact details, dates, guest numbers and practical requirements. These details should be used only to respond to your enquiry, discuss availability and manage a booking where one is made.

Avoid sending sensitive documents or payment information through public channels. If identity information is legally required for a confirmed stay, ask the property team how it should be submitted and how it will be protected.

What to confirm directly

This draft policy must be reviewed and completed by the business before publication, including the correct legal business name, contact email, data retention approach, analytics/cookie use and any third-party services connected to the website.

Exact address and directions to the property
Availability and total price for your dates
Facilities, services and any additional charges
Payment, cancellation and arrival arrangements

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